Legal
Website — Terms of Use
Company Information
Website Terms of Use
2.1 Using Our Website
When using this website, you agree to be legally bound by these terms and conditions as they may be modified and posted from time to time. You must ensure that any personal information you provide is accurate and complete.
2.2 Permitted Use
You may use our website to:
- Access information about our educational consultation services
- Submit inquiries and consultation requests through our contact forms
- Interact with our AI assistant for general information
- Download permitted resources and materials for personal, non-commercial use
2.3 Prohibited Activities
You must not:
- Use our website for any unlawful purpose or in violation of these terms
- Attempt to circumvent security, tamper with, hack into, or otherwise disrupt our website or systems
- Reproduce, modify, distribute, or transmit any content without our prior written consent
- Upload or transmit any harmful, threatening, defamatory, obscene, or infringing content
- Use our website in any way that could damage our reputation or business
2.4 Website Availability
We will endeavour to make our website available continuously but cannot guarantee uninterrupted operation. We reserve the right to alter, suspend, or discontinue any aspect of our website without notice.
Services Description
3.1 Educational Consultation Services
ChoPaChe Edu provides comprehensive educational consultation services including:
- University selection guidance and application assistance
- Document review and optimisation
- Visa and immigration guidance
- Scholarship and financial aid information
- Pre-departure and post-arrival support
3.2 Service Limitations
We cannot and do not guarantee university admission or acceptance, visa approval or immigration success, scholarship or financial aid awards, or specific outcomes or results from our consultation services.
Disclaimer and Warranties
4.1 Information Accuracy
While we endeavour to ensure information accuracy, we make no representations or warranties about the completeness, accuracy, or currency of information on our website.
4.2 Service Disclaimer
Our services are provided “as is” without warranties of any kind, express or implied. We disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement.
4.3 Third-Party Information
We make no representation that information from universities, government agencies, or other third parties is accurate or current. We recommend verifying all information independently.
Intellectual Property Rights
5.1 Our Copyright
The material on this website, including text, graphics, images, and other content, is protected by copyright and intellectual property laws. You must not alter, reproduce, store, or transmit any material without our written authorisation, except for personal, non-commercial use.
5.2 Trademarks
All trademarks on this website are the property of their respective owners and are protected by applicable laws. You must not use these trademarks without express written authorisation.
5.3 User-Generated Content
When you submit content to our website or services, you retain ownership of your personal documents and materials, and grant us a non-exclusive licence to use your materials for providing consultation services.
Privacy and Data Protection
Our Privacy Policy, available on this website, governs our collection, use, and protection of your personal information. By using our services, you consent to the terms of our Privacy Policy and to sharing your information with universities, educational institutions, and our business partners as necessary for service delivery.
Fees and Payment
7.1 Consultation Fees
Our fees for consultation services will be clearly communicated before service commencement. Payment terms and schedules will be specified in individual service agreements.
7.2 External Fees
University application fees, visa fees, and other third-party charges are separate from our consultation fees. You are responsible for all such external fees.
7.3 Refund Policy
Refund policies will be specified in individual service agreements and are subject to the terms and conditions of those agreements.
Liability Limitations
10.1 Limitation of Liability
To the maximum extent permitted by law:
- We are not responsible for any damages of any kind arising from website use or service provision
- Our aggregate liability is limited to the fees paid for services rendered
- We exclude liability for indirect, consequential, or punitive damages
- We are not liable for losses resulting from security failures, third-party actions, or virus transmission
10.2 Indemnification
You agree to indemnify ChoPaChe Edu against any loss or liability arising from your use of our website or services, including violations of these terms or provision of false information.
10.3 Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.
AI Assistant Terms
12.1 Purpose and Limitations
Our AI assistant provides general information about educational services but does not constitute professional advice or guarantees. For personalised consultation, you must engage with our human consultants.
12.2 Data Handling
The AI assistant does not collect or store personal data from conversations. All interactions are processed in real-time without retention.
Governing Law and Jurisdiction
15.1 Governing Law
These Terms and Conditions are governed by the laws of India, without regard to conflict of law principles.
15.2 Jurisdiction
Any disputes shall be subject to the exclusive jurisdiction of the courts in Puducherry, India.
15.3 Dispute Resolution
Before litigation, parties agree to attempt resolution through direct negotiation and mediation.